Environmental Activities Initiatives

To date, our company has been working to reduce energy consumption by switching to LEDs, converting equipment to inverters, and using BEMS to improve operations. We have also been working to save water by using recycled water, water-saving faucets, and water-saving showerheads, to reduce waste by enabling the methanation recycling of kitchen waste, and to reduce one-way plastics by using biomass products.
In addition to our efforts to date, we are working to realize a decarbonized society and a resource-recycling society through various environmental impact reduction activities.


  1. "CO2 Zero STAY" introduced in all rooms
  2. Introduction of Amenity Stations
  3. Adoption of pump-type refillable bottles for guest room toiletries
  4. Recycling used soap to improve the sanitary environment
  5. Discontinue use of plastic straws, adoption of alternatives
  6. Replacement of plastic shopping bags at directly operated bakery stores with 30% biomass plastic shopping bags
  7. Plastic cups for ice makers are replaced with paper cups
  8. Eight products using specified plastics have been replaced with alternative materials or discontinued
  9. Changed food waste treatment to methanation recycling
  10. Efforts to save and reuse water
  11. Introduction of BEMS
  12. Promoting the use of LEDs
  13. Adoption of JR’s own electric power
  14. Efforts to realize a decarbonized society
  15. Efforts to realize a resource-recycling society

"CO2 Zero STAY" introduced in all rooms

The Tokyo Station Hotel will apply the "CO2 Zero STAY" program, which virtually eliminates CO2 emissions generated during a stay, to all rooms booked through the official website from June 1, 2023. By using the carbon offset system, the amount of CO2 emissions generated by your stay will be reduced to "practically zero."
Just by staying at our hotel, guests are supporting activities such as forest conservation and the expansion of renewable energy, and will be able to enjoy a sustainable stay.

The Tokyo Station Hotel Guest room


Introduction of Amenity Stations

Since 2017, we have introduced “Amenity Stations” at JR-East Hotel Mets (all hotels operated by Nippon Hotel Co., Ltd.). In an effort to cooperate in reducing disposable plastic and waste, we prepare the minimum amenities in the guest rooms, and set up “Amenity Stations” in our hotel lobbies for customers to pick up only the necessary amenities as self-service style.
Currently, 27 hotels, including Hotel Dream Gate Maihama and Hotel Dream Gate Maihama Annex, have Amenity Stations.

Amenity Station


Adoption of pump-type refillable bottles for guest room toiletries

Regarding bath amenities in guest rooms, as part of our efforts to reduce single-use plastics, JR-East Hotel Mets has sequentially switched to pump-type refillable bottles, and currently all hotels operated by Nippon Hotel Co., Ltd., except for The Tokyo Station Hotel, use refillable bottles.
We are also working to reduce the use of plastic by using glass refillable bottles at mesm Tokyo, Autograph Collection.

  • Mesm Tokyo, Autograph Collection pump bottles

  • JR-East Hotel Mets pump-type bottles


Recycling used soap to improve the sanitary environment

The Tokyo Station Hotel is participating in the Clean the World® program, which collects and recycles used soap from guest rooms. Recycled soaps and sanitary products will be donated to people suffering from diseases caused by public health emergencies, and to areas affected by disasters and conflicts, and will be used to improve the sanitary environment. In addition, we aim to create a recycling-oriented society by reusing soap, which had to be discarded until now.


Discontinue use of plastic straws, adoption of alternatives

In an effort to reduce the use of disposable plastic, by March 2020, all hotels operated by Nippon Hotel Co., Ltd. had switched to paper or biodegradable plastic straws for the plastic straws used in banquet halls and directly-managed restaurants (approximately 440,000 straws in FY 2018), or had stopped using plastic straws.


Replacement of plastic shopping bags at directly operated bakery stores with 30% biomass plastic shopping bags

By March 2020, we had replaced plastic shopping bags (approximately 75,000 used in FY 2018), which were used in the bakery shops directly operated by Hotel Metropolitan and Hotel Metropolitan Edmont, with 30% biomass.


Plastic cups for ice makers are replaced with paper cups

At hotels such as JR-East Hotel Mets and The Tokyo Station Hotel, we are working to reduce one-way plastic consumption by switching from plastic to paper cups for ice machines used by guests.



Eight products using specified plastics have been replaced with alternative materials or discontinued

In accordance with the “Plastic Resource Recycling Promotion Law” that came into effect in April 2022, all hotels operated by Nippon Hotel Co., Ltd. have abolished “combs” and switched to biomass plastic for “hairbrushes, razors, shower caps, stirrers, forks, spoons, and knives” among products using specified plastics by March 2022.


Changed food waste treatment to methanation recycling

At seven hotels with banquet halls and directly managed restaurants, we are striving to improve the recycling rate by switching food waste treatment to methanation recycling.
According to the periodic report under the Act on Promotion of Recycling and Related Activities for Treatment of Cyclical Food Resources, the recycling rate of food waste at Nippon Hotel Co., Ltd. in FY 2016 was approximately 47%, but in FY 2021 the recycling rate increased to approximately 98%.


Efforts to save and reuse water

When a new hotel is built or when the facilities of an existing hotel are upgraded, we work to conserve water by using water-saving shower heads and toilets in the guest rooms, and by installing water-saving faucets and foaming faucets in the restaurant kitchen.
In addition, some hotels have installed water recycling equipment that recycles kitchen waste water and rainwater from restaurants and banquet halls, thereby reducing the use of tap water by approximately 40 tons per year (as of FY 2021).

Water recycling equipment


Introduction of BEMS

BEMS stands for “Building Energy Management System” and is a system aiming at optimum energy management for energy consumed in buildings.
Data on energy consumption is accumulated and analyzed using ICT, enabling efficient energy use while achieving a comfortable hotel environment.
Some hotels operated by Nippon Hotel Co., Ltd. have introduced BEMS, and by visualizing energy consumption, each department considers power saving and energy saving measures, and applies them to reduce energy consumption by implementing appropriate and efficient equipment operation and equipment repairs.

BEMS


Use of inverters for various equipment

An inverter is a device that controls voltage, current, and frequency. For air conditioning and ventilation equipment and pumps, we are working to reduce energy consumption by using inverter-equipped equipment to enable detailed control of equipment operation at the time of hotel construction or facility renewal.

Inverter board



Promoting the use of LEDs

We are actively promoting the use of LED lights when building new hotels or updating facilities. The ratio of LED lighting in all hotels in operation increased from 54% in FY 2016 to 78% in FY 2021, and approximately 59,000 LED lights were newly installed in five years.


Adoption of JR’s own electric power

Seventeen of the hotels we operate use JR’s own electric power (adjusted emission factor for FY 2021: 0.284 kg-CO2/kWh) with low CO2 emissions and low environmental impact.
*Reference: TEPCO Energy Partner FY 2021 emission factor: 0.452 kg-CO2/kWh


Efforts to realize a decarbonized society

The entire JR East Group is working to achieve the “Zero-Carbon Challenge 2050,” with the goal of “reducing CO2 emissions by 1% every year (five-year average CO2 emission factor)” and “achieving net-zero CO2 emissions in FY 2050.”


Efforts to realize a resource-recycling society

We are working toward the resource recycling targets of the JR East Group by FY 2030. 

[ Group Goals ]
• Reduction of one-way plastic consumption and switching to renewable materials for one-way plastic containers and packaging
• Reduction of waste and improvement of recycling rate